Privacy Policy

Last updated: March 2026

1. Who we are

Neuroplugin (“we”, “us”, “our”) operates the website neuroplugin.com. We are committed to protecting your privacy and personal data.

2. Data we collect

We collect the following data when you purchase or use our products:

Account data: Name, email address, billing address
Payment data: Processed securely by Stripe/PayPal (we never store card numbers)
Usage data: Pages visited, download history, support tickets
Technical data: IP address, browser type, device information (via server logs)

3. How we use your data

To process purchases and deliver license keys
To provide customer support
To send product updates and security notices (you can opt out)
To improve our products and website

4. Data sharing

We do not sell your personal data. We share data only with:

Payment processors: Stripe, PayPal (to process transactions)
Email service: To send transactional emails (purchase confirmations, updates)

5. Cookies

We use essential cookies for site functionality (login sessions, cart). No tracking or advertising cookies are used.

6. Your rights (GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data (“right to be forgotten”)
Export your data in a portable format
Withdraw consent at any time

To exercise these rights, contact us at privacy@neuroplugin.com.

7. Data retention

We retain your data for as long as your account is active or as needed to provide services. Purchase records are kept for 5 years for legal compliance.

8. Security

We use HTTPS encryption, secure password hashing, and follow industry best practices to protect your data.

9. Changes

We may update this policy. Significant changes will be communicated via email to registered users.

10. Contact

For privacy-related questions: privacy@neuroplugin.com